How ProperCompliance handles personal information submitted through this website.
Last updated: 22 September 2026
ProperCompliance respects your privacy. This policy explains what personal information we may collect when you contact us, request a quotation or use our website, and how that information may be used.
Depending on how you contact us, we may collect information such as your name, email address, telephone number, postcode, property or business type, service required, approximate number of appliances where relevant, preferred appointment information and any other details you choose to provide.
We may use the information you provide to respond to enquiries, prepare quotations, arrange appointments, coordinate requested property or PAT testing services, communicate about a booking and maintain appropriate business records.
Quotation requests submitted through this website are processed using supporting Google services for email notification and business record keeping. Please avoid submitting unnecessary sensitive personal information through the quotation form.
If you contact us using WhatsApp or email, your information will also be processed by the relevant communication provider. Their own privacy terms may apply to your use of those services.
We do not sell your personal information. Where needed to assess, quote, coordinate or deliver a requested property service, relevant job details may be shared with trade partners or contractors involved in that enquiry or work. We may also share information where reasonably necessary to comply with a legal obligation or use service providers that support our communications, website or record keeping.
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including service, accounting, insurance, dispute-resolution and legal record-keeping requirements where applicable.
Depending on applicable UK data-protection law, you may have rights in relation to your personal information, including rights to request access, correction or deletion in certain circumstances.
For privacy questions, contact ProperCompliance at propercompliance4u@gmail.com or by telephone on 07599 288568.
We may update this privacy policy as the business, website or services change. The current version will be published on this page.