Property Maintenance • Refurbishment • Compliance — South East London
Call: 07599 288568
Help centre

Questions, answered simply.

Find quick answers about quotations, property work, PAT testing and how we handle enquiries. If your question is specific to your property, send us the details and we’ll review it.

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Not sure what service you need?

Describe the issue in your own words. You do not need to know the trade or technical name before contacting us.

Common questions

Everything in one place

Search by a word such as quote, photos, PAT, emergency or area.

What services do you provide?

We handle a broad range of property repair, maintenance, refurbishment and PAT testing enquiries across South East London. This includes general repairs, landlord maintenance, kitchens and bathrooms, plumbing, electrical work, decorating, flooring, exterior works, larger refurbishments and multi-trade projects.

Which areas do you cover?

We primarily serve South East London and SE postcode areas. If you are just outside our usual area, you can still send an enquiry and we will confirm availability.

How do I get a quote?

Use our guided quote form to send your postcode, the type of work, a short description and any helpful photos. We review the information and then confirm whether the next step is a quotation, follow-up questions, a site visit or a booking.

Should I upload photos of the issue?

Photos are optional but recommended for repair and refurbishment enquiries. A wide photo of the area plus one or two close-ups can help us understand the likely scope and may reduce follow-up questions.

Can you handle jobs that need more than one trade?

Yes. Multi-trade enquiries are one of the reasons for the expanded service. We can review the scope and coordinate appropriate trade input depending on the job.

Do you give fixed prices online?

PAT testing has a published starting price. Building, repair and refurbishment work is quoted to scope because condition, access, materials and trade requirements can vary from one property to another.

Do you offer emergency repairs?

We accept urgent repair enquiries, but attendance depends on availability and the trade required. Calling or WhatsApp is usually the quickest way to check.

Who carries out the building work?

ProperCompliance may work with experienced trade partners or contractors appropriate to the agreed scope. Specialist or regulated work is allocated accordingly where required.

What is PAT testing?

Portable Appliance Testing combines visual inspection with appropriate electrical tests for suitable electrical appliances and equipment.

Do I receive a PAT testing record?

Yes. A digital record can be provided showing appliances tested and their results. Tested appliances can also be labelled where appropriate.

Still unsure?

Send us the job, not the jargon.

You can describe the issue in plain English and add photos. We’ll review the enquiry and help identify the right next step.

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